Almost all companies are feeling the challenges to both their technology and processes due to the circumstances created by COVID-19 and the social distancing that will halt its spread. Use Odyssey to enable remote-working/teleworking solutions both quickly and securely.
Virtually overnight, employee availability diminished, remote-working/teleworking solutions became vital, and managers have to move beyond their understandable reluctance to allow employees to work outside the office to embrace the real solutions that enable remote productivity at a high level that keeps a business operational, secure, and reliable
There are technical challenges. There are business process challenges. Odyssey Digital Automation can provide rapid solutions to the challenges of managing scattered teams, and enabling digital connectivity, digital security, and data integrity.
One immediate way Odyssey can help is with a Business Continuity Dashboard, that will allow you to understand and manage your readiness posture in the face of potential disruption.
Here is a list of the common challenges associated with transitioning to a remote-working environment, mapped to an Odyssey Solution. It is our experience that any one of these problems can be conquered in days with intelligent use of Odyssey.
Business Challenge
Team Management
- Can my team remain fully engaged, being productive, and working toward the right goals?
- Tracking & monitoring key resources for lights-on processes.
- If a key resource becomes ill or quarantined, how to quickly identify a replacement.
- Provisioning Remote Access and VPN
- File, application and work access through Odyssey vs. VPN
- Ability to track work & logistics
- Enforce GRC across access and approvals. Alerts and notifications sent by email, SMS. This lowers network usage. Every action is logged in an audit trail.
- Risk mitigation tools to push out to the team.
- Messaging tools
- Remote policy checklist
- Tracking & monitoring key resources for lights-on processes.
Business Solutions
- Odyssey apps can create portals for employees who do not require VPN access, but need secure access to some internal data. This data might be in the form of viewable info, partial info, files for download, documents to be uploaded, etc.
- Odyssey Collaboration apps can replace the manual workflows from the office setting that move around documents or other collateral.
- Odyssey Alert and notification apps with approvals that keep stakeholders (vendors, employees, contractors, etc.) updated on the latest activities within the organization and steps being taken.
- Odyssey Online requisition forms for checking out material from offices for remote use
- Odyssey portals grant access to shared folders and drives that allows secure remote browsing without needing a VPN.
- Odyssey Employee Tracker can track location and current status of each employee using a mobile/laptop app.
- Odyssey Ops Dashboards can display the metrics your organization uses to determine operational excellence.
- Odyssey Survey Forms and dashboards quickly create questionnaires, track participation, and gather feedback before a team decides on best course of action for a crisis solution.
- Odyssey’s inherent layers of approval controls, security and auditability meet and enforce the company’s current GRC standards across business and IT.
IT Solutions
- Odyssey Asset Management provides additional Inventory control for IT assets during emergency scenarios.
- Odyssey Firecall processes provide secure, temporary, and privileged access to certain assets from home.
- Odyssey Dynamic Firewall workflow manages approval collection, and enables and disables certain types of access based on user groups.
- Odyssey Self-Service apps support provisioning of downloadable and installable assets through a central portal.
- Odyssey Onboarding/De-boarding apps quickly gather information, route it to the right people, and engage in routine provisioning and enrollment services for immediate action scenarios.
IT Management
- Can my developers work remotely effectively and securely? How can I manage my most sensitive IT assets?
- Developer Remote Access Utilities
- Utilities to access, perform actions and view information in the DevOps process
- Quick Starts Scrum Tools for non-co-located teams
- IT Production Support Remote Access
- Triage and monitor backups, patching and other IT Ops functions done by multiple tools
- Developer Remote Access Utilities
Business Solutions
- Odyssey’s inherent layers of approval controls, security and auditability meet and enforce the company’s current GRC standards across business and IT.
IT Solutions
- Odyssey Development apps can grant access to remote logs for developers who no longer have direct access to servers because of WFH situations.
- Odyssey Development apps can grant access to run SQL queries and access data from databases without having to login to database servers.
- Odyssey Workflows can wrap around critical scripts that can currently only be accessed by logging into machines. When necessary, Odyssey forms structure and restrict parameters to add extra security.
- Odyssey IT Ops dashboards can display the metrics IT uses to determine operational excellence.
- Odyssey Firecall processes provide secure, temporary, and privileged access to certain assets from home.
- Odyssey Dynamic Firewall workflow manages approval collection, and enables and disables certain types of access based on user groups.
- Odyssey Self-Service apps support provisioning of downloadable and installable assets through a central portal.
- Odyssey Onboarding/De-boarding apps quickly gather information, route it to the right people, and engage in routine provisioning and enrollment services for immediate action scenarios.
- Odyssey Quick Start Scrum Team application keep even 100% remote teams on-track in their tasks.
Supplier Management
- How can we exchange and process supplier information, and keep the goods and service coming in on time?
- Management of information from Suppliers (PO’s, Invoices, inventory)
Business Solutions
- Odyssey Collaboration apps can replace the manual workflows from the office setting that move around documents or other collateral.
- Odyssey Alert and notification apps with approvals that keep stakeholders (vendors, employees, contractors, etc.) updated on the latest activities within the organization and steps being taken.
- Odyssey’s inherent layers of approval controls, security and auditability meet and enforce the company’s current GRC standards across business and IT.
IT Solutions
- Odyssey Self-Service apps support provisioning of downloadable and installable assets through a central portal.
- Odyssey Onboarding/De-boarding apps quickly gather information, route it to the right people, and engage in routine provisioning and enrollment services for immediate action scenarios.
Customer Management
- How can we inform and serve our customers in a timely fashion?
- Customer orders visibility through to vendors.
- Marketing tools to define customer journey (marketing repository)
- Engagement of Customer, Vendor, Employees etc.
- Incoming document access for faxes, etc. to gain WFH access.
Business Solutions
- Odyssey Collaboration apps can replace the manual workflows from the office setting that move around documents or other collateral.
- Odyssey Alert and notification apps with approvals that keep stakeholders (vendors, employees, contractors, etc.) updated on the latest activities within the organization and steps being taken.
- Odyssey’s inherent layers of approval controls, security and auditability meet and enforce the company’s current GRC standards across business and IT.
IT Solutions
- Odyssey Self-Service apps support provisioning of downloadable and installable assets through a central portal.
- Odyssey Onboarding/De-boarding apps quickly gather information, route it to the right people, and engage in routine provisioning and enrollment services for immediate action scenarios.
Operations
- How do we continue to operate in an informed and effective manner?
- Call Center: Access to CRM and other applications to perform work.
- Production: Tools to monitor production line processes
Business Solutions
- Odyssey Collaboration apps can replace the manual workflows from the office setting that move around documents or other collateral.
- Odyssey Alert and notification apps with approvals that keep stakeholders (vendors, employees, contractors, etc.) updated on the latest activities within the organization and steps being taken.
- Odyssey Online requisition forms for checking out material from offices for remote use
- Odyssey portals grant access to shared folders and drives that allows secure remote browsing without needing a VPN.
- Odyssey Employee Tracker can track location and current status of each employee using a mobile/laptop app.
- Odyssey Document Portal can host public, stakeholder, and restricted documents safely and securely.
- Odyssey Ops Dashboards can display the metrics your organization uses to determine operational excellence.
- Odyssey’s inherent layers of approval controls, security and auditability meet and enforce the company’s current GRC standards across business and IT.
IT Solutions
- Odyssey Workflows can wrap around critical scripts that can currently only be accessed by logging into machines. When necessary, Odyssey forms structure and restrict parameters to add extra security.
- Odyssey IT Ops dashboards can display the metrics IT uses to determine operational excellence.
- Odyssey Backup/Restore status dashboards allow both high-level and detailed view of monitored resources in your IT landscape.
- Odyssey Self-Service apps support provisioning of downloadable and installable assets through a central portal.
- Odyssey Onboarding/De-boarding apps quickly gather information, route it to the right people, and engage in routine provisioning and enrollment services for immediate action scenarios.
Business Continuity
- How do we keep our IT assets running when we get into trouble and can’t perform hands-on maintenance?
- Disaster Recovery/backups process and dashboards
- Application support
Business Solutions
- Odyssey Collaboration apps can replace the manual workflows from the office setting that move around documents or other collateral.
- Odyssey Alert and notification apps with approvals that keep stakeholders (vendors, employees, contractors, etc.) updated on the latest activities within the organization and steps being taken.
- Odyssey Disaster Recovery and Backup Dashboards show you the backup status of your valuable IT assets, both under normal operations and during recovery under stress.
- Odyssey’s inherent layers of approval controls, security and auditability meet and enforce the company’s current GRC standards across business and IT.
IT Solutions
- Odyssey Firecall processes provide secure, temporary, and privileged access to certain assets from home.
- Odyssey Dynamic Firewall workflow manages approval collection, and enables and disables certain types of access based on user groups.
Odyssey Quick Deployment Solutions
Business Solutions
- Odyssey apps can create portals for employees who do not require VPN access, but need secure access to some internal data. This data might be in the form of viewable info, partial info, files for download, documents to be uploaded, etc.
- Odyssey Collaboration apps can replace the manual workflows from the office setting that move around documents or other collateral.
- Odyssey Alert and notification apps with approvals that keep stakeholders (vendors, employees, contractors, etc.) updated on the latest activities within the organization and steps being taken.
- Odyssey Online requisition forms for checking out material from offices for remote use
- Odyssey portals grant access to shared folders and drives that allows secure remote browsing without needing a VPN.
- Odyssey Employee Tracker can track location and current status of each employee using a mobile/laptop app.
- Odyssey Document Portal can host public, stakeholder, and restricted documents safely and securely.
- Odyssey Ops Dashboards can display the metrics your organization uses to determine operational excellence.
- Odyssey Disaster Recovery and Backup Dashboards show you the backup status of your valuable IT assets, both under normal operations and during recovery under stress.
- Odyssey Survey Forms and dashboards quickly create questionnaires, track participation, and gather feedback before a team decides on best course of action for a crisis solution.
- Odyssey’s inherent layers of approval controls, security and auditability meet and enforce the company’s current GRC standards across business and IT.
IT Solutions
- Odyssey Development apps can grant access to remote logs for developers who no longer have direct access to servers because of WFH situations.
- Odyssey Development apps can grant access to run SQL queries and access data from databases without having to login to database servers.
- Odyssey Workflows can wrap around critical scripts that can currently only be accessed by logging into machines. When necessary, Odyssey forms structure and restrict parameters to add extra security.
- Odyssey IT Ops dashboards can display the metrics IT uses to determine operational excellence.
- Odyssey Backup/Restore status dashboards allow both high-level and detailed view of monitored resources in your IT landscape.
- Odyssey Asset Management provides additional Inventory control for IT assets during emergency scenarios.
- Odyssey Firecall processes provide secure, temporary, and privileged access to certain assets from home.
- Odyssey Dynamic Firewall workflow manages approval collection, and enables and disables certain types of access based on user groups.
- Odyssey Self-Service apps support provisioning of downloadable and installable assets through a central portal.
- Odyssey Onboarding/De-boarding apps quickly gather information, route it to the right people, and engage in routine provisioning and enrollment services for immediate action scenarios.
- Odyssey Quick Start Scrum Team application keep even 100% remote teams on-track in their tasks.
Use Cases
Partner Portal
Odyssey Store
Odyssey Team