Knowledge/Data Management

Your organization creates and uses massive amounts of data each and every day. Unfortunately, that data is stored in different systems and portals – making it complicated for teams to acquire, create, or maintain the data they need.

Odyssey’s Knowledge and Data Management function enables your team to take control of your company data and turn it into useable information.

Eliminate Data and Content Fragmentation

Eliminate Data and Content Fragmentation

Odyssey uses over 350 plug-ins to integrate your systems, applications, vendor solutions and databases quickly and efficiently. By unifying your data and information, your team can maintain an accurate picture of the knowledge your organization holds. Odyssey also offers custom scripts to extract, transform and load any unique asset.

The fully automated Odyssey Platform can create a unique task agent in an average of two weeks for those new or obscure applications not covered by one of the “out of the box” task agents.

Identify Data Duplicates

Identify Data Duplicates

With numerous team members inputting, transforming and using data, it’s not uncommon for similar or identical data to be entered into multiple systems. Odyssey’s Knowledge and Data Management system helps eliminate redundancy to keep your processes running smoothly.

Upgrade Security and Accessibility

Upgrade Security and Accessibility

Your organization’s data needs to be properly protected and controlled while remaining accessible to the right team members. Odyssey provides out-of-the-box security that translates across devices, protecting your sensitive data regardless of where you’re accessing it.

See how to leverage your knowledge bases into an auto-reply user help system.