IT Simplified

CASE STUDIES

Challenge

ExxonMobil, a multi-national corporation, required a platform that could connect its vast array of software applications and data silos into a single portal, all while controlling user accessibility to sensitive or proprietary information.
Solutions

Odyssey Workflow Integrations (OOB), Odyssey Security Policy Task Agent, Odyssey Search Engine and Odyssey Custom Task Agents.
Benefits
- 80% - Cost reduction in application deployment and content changes throughout the enterprise.
- 85% - Reduction in required resources for IT change management activities.
- 4 minutes - >average change management cycle time (down from 16 hours).
- 150x -Grown factor for handling large volume software changes.
- 90% - Increase in security and control of IT systems.
- 85% - Reduction in resource costs for automated maintenance and synchronization of disaster recovery environments.
- 75% - Reduction in time and costs for automated auditing, reporting and compliance versus manual processes.

Challenge

SunTrust needed to improve its IT service delivery across a complex network of native and acquired systems that were problematic in interconnecting cleanly.
Solutions

Odyssey Workflow Automation.
Benefits
- 92% - Improvement in compliance reporting.
- Average deployment time for complex workflows (down from 24 hours).
- 99.8% - Uptime.
- <1% - Reduction in manual errors (down from 59%).
- 75% - Reduction in time to market for new apps and services.
- 85% - Visibility improvement in overall access to information.