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The Odyssey HelpDesk

Issues are bound to arise when working with customers, fellow employees and technology, but a ticketing system can be complex, costly and challenging to set up. Odyssey HelpDesk tackles that necessary evil for you – providing a no-hassle solution to manage issues in your organization.

Easy-to-Use Interface

Easy-to-Use Interface

Odyssey HelpDesk utilizes a clean and simple web interface, as well as iOS and Android apps, allowing employees to enter, update and track issues without complex training.

Built-in Reporting and Communication

Built-in Reporting and Communication

Highlight challenges and trends and keep stakeholders updated with Odyssey HelpDesk’s built-in reporting and email communication tools.

No Unnecessary Costs

No Unnecessary Costs

Odyssey handles all your IT administration needs for you, without additional cost or expense. Odyssey HelpDesk covers system maintenance, backups, disaster recovery and service delivery, enabling your team to focus on improving your services.

Feature Packages

Odyssey HelpDesk is available in packages and prices that fit your organization:

FeatureFreeStartupCompanyEnterprise
Users1 - 56 - 5051-100101 +
Storage500 MB10 GB100 GB1000 GB
iOS and Android AppsYesYesYesYes
Own DomainNoNoYesYes
Backup DownloadsNoNoYesYes
BrandingPowered by OdysseyPowered by OdysseyPowered by OdysseyPowered by Odyssey
with and Your Customizations
Support LevelBasic (Email only)Intermediate (Email and App)Intermediate (Email and App)Advanced (Email, App and Phone, 24/7 Global Support)
Multi-Language SupportData OnlyData OnlyData OnlyData and Apps
ReportsNoneBasicIntermediateAdvanced
Cost per monthFree$5/month/user$50/month/user$150/month/user
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